Privacy Policy
Effective Date: January 21, 2025
GlowMe is an app developed and operated by The Growing Company. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use GlowMe.
By using GlowMe, you agree to the collection and use of information in accordance with this Privacy Policy. We are committed to protecting your privacy and ensuring transparency about how your data is handled.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at GlowMe, unless otherwise defined in this document.
1. Information We Collect and How We Use It
1.1 Personal Information
To provide an enhanced user experience, GlowMe may request certain information, including:
• Uploaded images (for analysis purposes)
• Device and usage data (for performance monitoring and improvements)
This information is used solely to provide and improve the Service and is never sold or shared beyond what is necessary for app functionality.
2. Photo and Face Data Processing
2.1 How We Process Face Data
GlowMe allows users to upload images for glow-up analysis using artificial intelligence (AI). These images are:
• Converted to a base64-encoded format for processing
• Securely transmitted via API to for analysis
• Processed in real-time, generating structured insights and recommendations
2.2 Retention of Face Data
• We do not store your images on our servers or maintain a cloud database.
• Face data is immediately discarded after processing by OpenAI.
• The only remaining data resides locally on your device, where you have full control.
2.3 Sharing of Face Data
Your images are not shared with third parties except for processing by our technological partner OpenAI. As per OpenAI’s Enterprise Privacy Policy:
“Except for certain endpoints and features listed in our platform documentation, OpenAI may securely retain API inputs and outputs for up to 30 days to provide the services and to identify abuse. After 30 days, API inputs and outputs are removed from our systems, unless we are legally required to retain them.”
Additionally, OpenAI does not use API data for AI training. We ensure that all transmissions are encrypted and secure.
3. Log Data and Device Information
Whenever you use GlowMe, we collect non-personally identifiable information about your device and app usage. This may include:
• IP address
• Device type and model
• Operating system version
• App configuration and usage statistics
This data is collected through third-party analytics services and is used for performance improvements and debugging.
4. Third-Party Service Providers
We may employ third-party companies and individuals to:
• Facilitate the Service
• Provide analytics and technical support
• Process image data securely
These third parties are prohibited from using your personal information for any purpose other than providing services on our behalf.
5. Data Security
We take all commercially reasonable security measures to protect your information, including:
• Encryption of data transmissions (e.g., HTTPS, SSL/TLS)
• No storage of data on servers
• Strict access controls to limit data exposure
6. Links to External Sites
GlowMe may contain links to external websites. We are not responsible for the privacy policies or practices of third-party websites. Please review their policies before sharing personal information.
7. Children’s Privacy
GlowMe is not intended for children under the age of 14. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us, and we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage users to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: hello@growingcompany.xyz